FAQ

faq

+diaper pail

What makes the Ubbi diaper pail better at controlling odor than the other diaper disposal systems?
The Ubbi diaper pail is made of steel with an airtight lid to achieve maximum odor control. It is equipped with rubber seals, designed to lock odors inside the pail, and a sliding lid that minimizes air disruption. This award-winning nursery essential offers the convenience and value of utilizing any standard trash bag, making it the easiest disposable system to load, use, and empty. 


What if I notice an odor with the Ubbi diaper pail?
The Ubbi diaper pail was engineered to keep the smell locked inside the pail. Unfortunately, given the nature of its content, the Ubbi diaper pail, or any other diaper pail/trash can for that matter, may smell when opened. The difference with the Ubbi diaper pail is that it doesn’t smell when closed, as opposed to plastic pails. Plastic acts like a sponge and absorbs the smell, which then dissipates into the room, but the Ubbi diaper pail is made of steel and sealed with a rubber gasket. This steel and rubber gasket combination keeps any unwanted stink locked inside.


How complicated is it to use Ubbi diaper pail?
The Ubbi diaper pail has been specially designed to be a seamless diaper disposal system to load, use, and empty. It's ready to use right out of the box, no assembly required. Just load a bag and close the top lid. Ubbi doesn't require any filter, battery, cartridge, or special bag - any standard tall kitchen trash bag fits in. This doesn't only make Ubbi economical, it also makes it convenient.


Why does Ubbi diaper pail have an oval shape?
The Ubbi diaper pail's smooth oval shaped design adds subtle lines, while providing simplicity and allowing it to fit into tight spaces. Ubbi is highly streamlined, inspired by the clean aesthetics of nurseries.


Why is Ubbi diaper pail more expensive than most other diaper pails on the market?
While the Ubbi diaper pail may be an initial investment, the cost evens out over time because it doesn’t require any special bags. Many diaper pails on the market require using specific refills which not only add up over time, but are also time consuming to go out of your way and purchase. With the Ubbi diaper pail you can use any trash bag from any store! The Ubbi diaper pail is made of steel to achieve maximum odor control. It is equipped with rubber seals that are strategically designed to lock in odors, as well as an innovative sliding lid that minimizes air disruption, keeping the smell inside the pail.


Does Ubbi diaper pail have any childproof features?
Yes, you don't have to worry about your child putting anything in your pail. The Ubbi diaper pail has a safety childproof lock that helps keep small children from sliding open the top lid.


How many diapers does Ubbi diaper pail hold?
The Ubbi diaper pail holds approximately 58 newborn diapers, 50 size-1 diapers, 41 size-2 diapers, 38 size-3 diapers, 31 size-4 diapers, 23 size-5 diapers. The diaper size chart is based on the weight of your baby. Newborn are for babies weighing up to 10 lb. (up to 4.5 kg) smaller newborn infants. They may be too small for some infants. Size-1 are for babies weighing 8-14 lb. (4-6 kg) larger newborns and infants up to 3 months old. Size-2 are for babies weighing 12-18 lb. (5-8 kg) infants from about 2 months to 6 months. Size-3 are for babies weighing 16-28 lb. (7-13 kg) the transition of infancy and toddler hood and for babies from about 5 months to 2 years. Size-4 are for babies weighing 22-37 lb. (10-17 kg) toddlers to preschoolers from about 1 year to just about 3 years of age. Size-5 are for babies weighing 27+ lb. (12+ kg) toddlers to preschoolers from about 2 and a half years to 4 years old. They are ideal for preschoolers who still wet heavily at night.


When is it time to empty the bag of Ubbi diaper pail?
You will know it is time to change the bag of the Ubbi diaper pail once you can no longer comfortably place more diapers into it. Filling the bag beyond capacity will lead to premature wear on the bag and is not recommended.


What should I use to clean Ubbi diaper pail?
Do not use abrasive liquid cleaners. If you use liquid such as spray detergent or bleach, it’s a risk for rust developing because the liquid may infiltrate the seams of your pail. If you really want to use a liquid cleaner, we recommend using something non-abrasive then let your pail completely dry before using again. We also recommend wiping the inside of your pail down with a dry cloth between bag changes.


Does Ubbi diaper pail require a special bag liner?
No, the Ubbi diaper pail doesn't require a special bag liner. You can use any regular tall kitchen bag. However, specially designed Ubbi branded refill bags are available and sold separately.


Can Ubbi diaper pail be used to store "pull-up" pants or reusable diapers?
The Ubbi diaper pail is designed to hold newborn and toddler sized diapers. "Pull-up" pants and reusable diapers, if rolled properly tight will fit inside the unit.


What are Ubbi diaper pail measurements?
23"(H) x 15"(D) x 10.75"(W)
58cm (H) x 38cm (D) x 27cm (W)


What do I do if my Ubbi diaper pail is defective?
Please contact service@ubbiworld.com if you have any problems with your Ubbi diaper pail.

+wipes dispenser

How do I set up my wipes dispenser?
Lift the lid using the finger notch, remove the weighted plate, load wipes, place weighted plate on top, then simply close the lid to keep wipes fresh and moist.


How do I know when I’m low on wipes?
The Ubbi wipes dispenser comes equipped with a window on the front, allowing users to monitor when their wipes are getting low.

+tweat snack container

Should I do anything before using my Ubbi Snack Tweat Container?
Your Ubbi Snack Tweat Container should be washed before using.


How do I clean my Ubbi Snack Tweat Container?
The Ubbi Snack Tweat Container is dishwasher safe and should be placed on the top rack. Otherwise it can be handwashed with warm water and dish soap. Do not use any abrasive cleaners on your container.


Is the Ubbi Snack Tweat Container Microwavable?
No, it is not microwavable.


Is there anything I should not put in my Ubbi Snack Tweat Container?
Do not use for hot or frozen foods. Do not place in the freezer.


What should I do if the rubber guard is too stiff for my child?
The rubber guard is flexible and becomes softer over time. You can accelerate the process for your child by putting your own hand in and out of the guard several times.

+bath toy drying bin

How do I use my Bath Drying Bin?
The Ubbi Bath Drying Bin comes in 2 pieces. Use the white piece with draining holes to scoop up the bath toys from the tub and water will immediately drain out. Keep this piece separate from the base in order to allow all contents to completely dry.

+extendable bath organizer

How do I use my Extendable Bath Organizer?
The extendable organizer fits most standard bathtubs. It has draining holes allowing any toys to completely dry.

+bath toys

How do I clean my bath toys?
The Ubbi interchangeable and squeeze bath toys should be separated after use to air out and avoid any mold from forming. If you want to wash them, they can go on the top rack of your dishwasher or hand washed in warm water with dish soap.